Software für Versicherungen

faqs

Insurance Software FAQs

Which software do insurance companies use?

Insurance companies use a variety of software solutions to support their business processes, improve customer service, manage data, and increase efficiency. The software used may vary depending on the type of insurance (life insurance, health insurance, property insurance, etc.) and the specific requirements of the company. Here are some of the most common types of software solutions that insurance companies use:

Policy Administration Systems: This software enables insurance companies to manage insurance policies and contracts, process insurance claims, change or cancel insurance policies, and automate entire policy administration.
Customer relationship management (CRM) software: CRM systems help insurance companies manage their customer relationships, capture customer information, improve communication with customers, and create tailored offers.
Claims management software: This software helps insurance companies process and manage claims. It helps with recording damage reports, assessing damage, documenting and monitoring the entire claims process.
Insurance billing and payment software: This software automates the invoicing process and allows you to manage payments and insurance premiums.
Business intelligence and analytics: Business intelligence software helps insurance companies analyze data, gain insights, assess risks, and make informed business decisions.
Actuarial software: This software is used by actuaries to calculate complex insurance risks and premiums and to optimize the pricing of insurance products.
Document management systems (DMS): DMS enable the efficient administration, storage and archiving of insurance documents, such as contracts, policies and claims documents.
Compliance and risk management software: This software helps insurance companies comply with regulations and regulatory requirements and helps identify and assess risks.
Email marketing and customer communication software: These tools enable insurance companies to run effective email campaigns and improve communication with customers.
Mobile apps: Insurance companies are increasingly developing mobile apps for customers to make it easier to access policies, claims, payments, and other services.

This list is not exhaustive, as the software solutions used by insurance companies may vary depending on the company's specific requirements and goals. However, the use of technology and software is essential for insurance companies to remain competitive in a digital world and improve customer service.

Which is the best software for insurance?

There is no “best” software for insurance companies because the appropriate software depends heavily on the specific requirements and goals of the respective insurance company. In order to stay one step ahead of the competition, decision makers should ensure absolute quality and individuality, particularly when it comes to business-relevant software. Objectbay works with insurance companies to provide tailored solutions that meet their specific needs.

According to which criteria should software for insurance companies be developed?

There are frameworks and standards such as the “Insurance Application Architecture Framework” (IAAF) or SOA for Real, developed by OWASP, which describe how software for insurance companies should be designed to meet specific security, data protection and business process requirements.

These frameworks provide a structured approach and proven methods for various aspects of software development and design in the insurance industry. Depending on an insurance company's specific requirements and goals, these frameworks can serve as guidelines to promote effective and secure software development.

What criteria must secure software for insurance companies meet?

Secure software for insurance companies must meet a number of criteria to ensure the protection of sensitive data, the prevention of cyber attacks and compliance with legal requirements. Here are some important criteria that secure software should meet:

Data encryption: The software should use strong encryption technology to ensure that all data stored and transmitted is protected from unauthorized access.
Access control and authentication: The software must provide strict access control mechanisms and reliable authentication to ensure that only authorized users have access to sensitive information.
Data protection and compliance: The software should comply with data protection regulations and legal requirements to adequately protect clients' personal information and ensure compliance with legal requirements.
Vulnerability management: Regular security checks and updates are required to identify and fix potential vulnerabilities in the software.
Protection against denial-of-service attacks: The software should include mechanisms to defend itself against denial-of-service (DoS) attacks and ensure continuous availability.
Audit and logging features: The software should create detailed logs to monitor suspicious activity and provide forensic analysis in the event of a security incident.
Secure code and development: The software should be developed using best security practices to minimize potential security breaches.
Security in the cloud environment: If the software is hosted in a cloud environment, additional security measures must be taken to ensure data protection.
Encrypting communication: Communication between various components of the software should be encrypted to ensure the confidentiality of the transmitted data.
Emergency plans and backups: The software should have emergency plans to respond to potential security incidents, as well as regular backups to prevent data loss.

Compliance with these criteria is critical to earn customer trust and ensure a secure environment for handling sensitive insurance data. Insurance companies should make security a top priority when selecting and developing their software solutions.

What kind of digital solutions does Objectbay offer for insurance companies?

Objectbay offers insurance companies individual digital solutions that are tailored to their specific needs. This includes, for example, the development of sales & CRM solutions, the digitization of insurance agent workflows or a self-service customer portal for independent management of contracts. These solutions are developed by our full-stack engineering teams, which specialize in agile software development and solid, sustainable technologies.

How does Objectbay support insurance companies with digitization?

We support insurance companies in their digital transformation by developing tailor-made software solutions that are tailored to the specific challenges and needs of insurance companies. Our extensive expertise in the insurance industry and our commitment to quality make us a reliable partner who not only supports insurance companies in software development, but also advises them on all issues relating to software for insurance companies.

What makes Objectbay stand out as a software development partner for insurance companies?

Objectbay stands out for its extensive expertise in the insurance sector, its passion for digital products and services, and its leading role in applying agile methods. We work closely with our customers to develop customer-specific solutions quickly and of the highest quality.

How can you get in touch with Objectbay to exchange ideas about software development projects?

To talk to us about software development projects without obligation, please fill out the contact form on our website and give us some information about your project. Alternatively, you can email us at office@objectbay.com or by telephone at +43 (0) 7229/63 063-0 achieve. Objectbay has locations in vienna, Linz and Salzburg.

Bietet Objectbay auch Wartung, Betrieb & Support an?

Ja natürlich, unsere 360°-Services sorgen dafür, dass Ihr digitales Produkt im Alltag zuverlässig funktioniert, technisch gesund bleibt und stabil betrieben wird. Mit unserem Product Support lösen wir funktionale Probleme schnell und halten Ihre Nutzer:innen produktiv. Product Maintenance stellt durch regelmäßige Updates, Security-Patches und den Abbau technischer Schulden sicher, dass Ihre Software langfristig stabil, sicher und erweiterbar bleibt. Und mit Product Operations übernehmen wir den professionellen Betrieb Ihrer Anwendung auf Azure & AKS – inklusive Monitoring, Incident-Management und Backup/Recovery – damit Ihre Systeme jederzeit performant laufen und Ihre Teams entlastet sind.

Software for insurance companies — digital solutions for the future

Software for insurance companies — digital solutions for the future!

Focus on innovation and remain competitive in a changing insurance world with your new software.

KI Potenziale in der Versicherungs­branche nutzen?

Your partner for insurance software

We are your digitization partner for digital solutions and software for insurance companies. We're here to support you.

Modernization or extension of existing insurance software

Scaling our own development capacities by our development teams

Replacing outdated custom software with established, modern frameworks

Development of completely new digital products, services & applications - web and mobile

Modernization of a complete application landscape for W&W Informatik

Software for insurance use cases from our customers

An excerpt from individual digital solutions for insurance companies, which we are happy to implement for you with our expertise.

Development of sales solutions & CRM for insurance brokers

Digitizing and simplifying insurance agent workflows

Self-service customer portals for independent management of contracts

Claims, case processing & complaint handling

Processing & automation of customer data, applications and contracts

modernizing & extension of legacy systems

Insurance Broker Customer Management Program

Tariff calculator & insurance rating

Integration of Internet comparison portals

Improving & innovating, through collaborationwith Objectbay

Implementation according to CI look and feel & design

Privacy & Data Security Policy Management

Consideration of legal and regulatory provisions (GDPR, IDD, Solvency II)

Easy control of role concepts across different users

Exceptional user experience & responsive design

AI Product Discovery Workshop

Benefits of software for insurance companies

4 reasons to implement your new software solution with Objectbay

Automate processes: save costs

Modern software solutions help insurance companies automate business processes. By using cutting-edge technologies by our full-stack development teams, they enable them to work more efficiently, make data-based decisions and achieve cost savings.

Personalization creates sustainable relationships

Our digital solutions help insurance companies offer personalized products and services that are tailored to clients' individual needs. They help you build long-term customer loyalty and take your customer service to a new level through a unique user experience.

Customer service and communication: Provide outstanding service

With our dynamically integrated software solutions, insurance companies can set up seamless communication channels and at the same time “play on”, improve customer service interactions and increase customer satisfaction.

Cybersecurity and data integrity: Protect your customers

Protecting personal data and staying safe from cyber threats is paramount. Quality, security and privacy by design are a matter of course for us and are taken into account from the outset by our full-stack software engineering teams including DevSecOps.

Objectbay

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